Frequently asked questions
Discover an answer to all your questions here.
We ship worldwide. All orders are shipped the same day if you order before 12:00 from Belgium. Orders placed over the weekend will be shipped on Monday. All orders can be tracked from dispatch to delivery.
Belgium, NetherlandsPostNL Standard Shipping (delivery after 1-2 working days) €3.90 (*)
EuropeGLS Standard Shipping (delivery after 3-5 working days) €5.90 (*)
USA, CanadaDHL Express Shipping (1-2 working days delivery) €14.90
Rest of the WorldDHL Express Shipping (3-4 working days delivery) €24.90
(*) Free shipping for orders over €50.00
Orders are typically delivered within 1-5 business days. In some cases, deliveries may take longer due to additional security measures in our fulfillment center and carrier delays. You can rest assured that our team will do everything possible to get your order to you as quickly as possible. We apologize for the inconvenience and appreciate your patience.
If you suspect that your package was lost or not delivered, we are first of all sorry that you did not receive your order. Don't worry, please contact us within 7 days of the original shipping date and we will investigate for you. If we are notified outside of this time, it is unlikely that any charges for lost packages can be covered by Tyranos. For questions about returning items, please visit our contact page.
We are working quickly to pack and ship your items. Unfortunately, this means that your order cannot be changed. This includes exchanging products or changing payment methods. You can always return unwanted orders to us for a refund.
Yes, you can! More information can be found on our returns page.
When we say "total transparency," we mean it. Each batch of our supplements is tested for identity, purity, strength and composition, so we can be sure that what's on the label is in the capsules. We also use independent laboratories to test each batch twice for heavy metals, microbes, allergens and other contaminants, to ensure they remain below levels considered safe under current Good Manufacturing Practices.
We put a lot of effort into selecting the right ingredients to help support our bodies. We also select materials that are better for the planet. For packaging, that meant finding new uses for old materials. For example, our cardboard boxes and glass jars are made from 100% recycled materials. Sharing these choices with you is at the heart of our mission; radical transparency. This is just the beginning, and we aim to keep you informed every step of the way.
No, only Daily Biofen is vegan.
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