Privacy policy

This is the Privacy Policy of Tyranos, a brand of Blue Sage BV, Dorpsstraat 20/2
3530 Houthalen - VAT No. BE0461.429.394
Email: info@bluesage.be (hereinafter “we,” “us,” or “our”) processes personal data in accordance with this privacy statement. In the context of our activities (the production and sale of dietary supplements through a network of distributors and other sales channels, as well as after-sales follow-up and service), we collect, store, transmit, or otherwise process personal data. Based on applicable privacy legislation, we qualify as the 'data controller' regarding the personal data we process. For further information, questions, or comments regarding our privacy policy, you can contact the administrator of the website www.tyranos.eu (hereinafter “Website”) via info@bluesage.be.

What personal data do we collect from you during your visit to the Website?

We collect technical information (IP address, browser type, geographic location, and operating system) and information regarding your browsing behavior (e.g., which links you click on the Website, how long or how many times you visit a page), as well as identity data (name, delivery address, email address, phone number, billing information).

How do we obtain your personal data?

When you visit our Website, we collect technical information and information about your browsing behavior via cookies. When you place an order on our Website, we collect your identity data and information regarding the ordered products through the order form. When you subscribe to our newsletter and/or (personalized) promotional mailing, we obtain your email address via the input form. When you use our contact form, we collect your contact details via the input form. This is necessary to communicate with you correctly.

Why do we process your personal data?

We use your technical information for (i) maintaining and improving the Website, (ii) creating anonymous statistics, and (iii) enhancing your user experience when visiting the Website. We use your identity data to (i) fulfill the placed order, specifically to deliver and invoice, and/or (ii) send you a newsletter and/or (personalized) advertising.

May we process your personal data?

We may process your technical information because you give consent for this via the ‘cookie’ banner and because it is part of our legitimate interest in continually improving our Website and services. We may process your identity data and your ordered products to fulfill our contract, specifically your order. Without your name, address, and so on, we cannot deliver your order to you. It is therefore necessary that we ask you for this information. Often, we as a company are required to process and retain your personal data because we are legally obligated to do so. For sending our newsletter or (personalized) advertising, we will ask for your prior consent. You always have the option to withdraw this consent, after which we will no longer send you such advertising.

Do we share your personal data with third parties?

If necessary to achieve the intended purposes, your personal data will be shared with third-party recipients: think, for example, of the creator/host of our Website or the bank/payment service provider that makes payment for your order possible and will intervene once you wish to execute the payment with your card. We guarantee that all third-party recipients will take the necessary technical and organizational measures to protect personal data.

How long do we retain your personal data?

Your personal data will only be processed as long as necessary to achieve the purposes. They will therefore be retained for the time necessary to realize the purposes or to comply with legal requirements (including in the area of accounting).

What are your rights?

You have the right to access your personal data at any time and can have them corrected if they are incorrect or incomplete, have them deleted, restrict their processing, and/or object to their processing including profiling. If the processing of your personal data is based on your prior consent, you have the right to withdraw that consent. Moreover, you have the right to obtain a copy (in a structured, commonly used, and machine-readable form) of your personal data and have the personal data transmitted.

To exercise those rights, you can:

adjust the settings of your customer account yourself; and/or send an email to the following email address: info@bluesage.be (an additional identification may be requested for verification). Where can you file a complaint?

You have the right to file a complaint with the Data Protection Authority (Drukpersstraat 35, 1000 Brussels).